Frequently Asked Questions
If you are looking for authentic Cajun, Zydeco and Swamp Pop music for inclusion in your own recording project or for advertising, movies, or t.v. broadcast, you’ve found probably the largest collection available. We are your one-stop shop for acquiring licenses for TV, Film, Ads & Compilations. If you need any assistance regarding these issues, please contact us by email or by calling (337) 363-2177. Click here for more information.
All products from Swallow Publications’ book and music divisions are available for sale in your store or outlet. Our music & publication catalog is wholesale-distributed to retailers by several major wholesalers and one-stops throughout the United States, Canada and Europe. Please contact us for distributor contact information directly by email or by calling (337) 363-2177 during regular office hours, 8:00 am to 4:00 pm cst. We’ll be happy to assist.
As of January 1 2021, we will no longer be shipping orders outside of the US, however most of our music is sold internationally through Amazon as well as downloads and/or streaming available worldwide through Amazon, iTunes, YouTube Music, Spotify, Pandora, etc. We apologize for the inconvenience.
We ship most orders of in-warehouse merchandise within 48 hours by either US Postal Service 1st Class, Media Mail or Priority Mail. We offer standard ground shipping which we term as “STANDARD SHIPPING” for all non-express shipments (see rate chart below). We reserve the right to ship “best way” on all non-express shipments. “Best way” means that we will ship the packages by way of what we feel is the surest and quickest method for the s&h fee charged. We can also ship your order via UPS Next Day Air or UPS 2nd Day air for delivery the following or 2nd business day. Express shipping is not included in the standard shipping & handling “STANDARD SHIPPING” cost. If you would like Express shipping, please email us immediately after placing an order with instructions to do so. We will then email you with a total shipping and handling fee, along with an invoice for the difference in cost. If you have any questions regarding this, please email us prior to placing your order.
Standard Shipping and Handling for non-instrument, small items, via USPS in the Continental U.S. In most cases the following charges will apply for our “STANDARD SHIPPING” rates:
— $4.95 for orders of up to 2 CDs ONLY (Please note that your order will not show this amount upon checkout, however, it will be manually adjusted by us once received before the payment is captured.)
— $5.95 for orders totaling up to $18.00 or less
— $7.95 for orders of $18.01 to $50.00
— $9.75 for orders of $50.01 to $80.00
— $11.00 for orders of $80.01 and more
*For all large items including instruments, special shipping may apply.
Once you have selected the item(s) you wish to purchase & added them to your cart, click PROCEED TO CHECKOUT.
You will be directed to the checkout page where you will enter your billing address. If you would like your items shipped elsewhere, click the box next to SHIP TO A DIFFERENT ADDRESS & fill in the details there. To the right of your billing details, you will see your order summary with the payment information below. Enter your debit or credit card number, expiration date and card security code (which is the 3-digit code on the back of your card near your signature), then click APPLY PAYMENT. C’est tout!
For payment, we accept all major credit and/or debit cards, including VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS.
Mail in orders may be paid with money orders or cashier’s check as well as credit and/or debit cards. Sorry no C.O.D.s.
In order to better serve you, we recently made big changes to our web site. While the upgrade was a great success, unfortunately we were unable to carry over our old accounts. Therefore, if you haven’t ordered with us since the switch, you will have to register as a new customer. We apologize for any inconvenience. If you need assistance with registering, please contact us here.